Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings set out below unless the context clearly requires otherwise.

To register and use the browin platform, you must meet all of the following eligibility criteria at all times:

• You must be a natural person (not a corporation or other legal entity).
• You must be at least 21 years of age. browin strictly prohibits use of its services by anyone under 21. Age verification is conducted during the KYC process and may be requested at any time.
• You must be capable of entering into legally binding contracts under applicable law.
• You must not be a resident or citizen of any jurisdiction where participation in online gambling is expressly prohibited by law.
• You must not be acting on behalf of any other person or entity when registering or using the platform.
• You must not be a current or former employee, officer, director, consultant, agent, or immediate family member of any such person associated with browin or any of its game providers.

3.1 Each Player is permitted to hold one (1) account only on browin. Opening duplicate, multiple, or linked accounts ("multi-accounting") is strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any funds held therein.

3.2 When registering, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and phone number. You must update your account information promptly if any details change.

3.3 You are solely responsible for maintaining the confidentiality of your account login credentials (username and password). browin will not be held liable for any unauthorized access to your account resulting from your failure to safeguard your credentials.

3.4 If you suspect that your account has been accessed without your authorization, you must notify browin immediately at [email protected]. We will investigate and take appropriate protective action.

3.5 browin reserves the right to refuse registration or close any account at its sole discretion, including where we have reason to believe that information provided during registration is false, misleading, or incomplete.

4.1 browin operates a Know Your Customer (KYC) verification process to comply with international anti-money laundering (AML) standards and to protect players from fraud and unauthorized account use.

4.2 Before any withdrawal is processed, Players must complete KYC verification by submitting:

• A clear photograph of a valid government-issued photo ID (Indonesian KTP, passport, or driving license);
• A selfie photograph holding the submitted ID document;
• Proof of payment method ownership (e.g., screenshot of bank account detai ls confirming the account holder name matches the registered account name).

4.3 KYC verification is typically completed within 30 minutes during business hours (09:00–21:00 WIB). browin may request additional documentation if the initial submission is insufficient for verification purposes.

4.4 browin reserves the right to freeze account withdrawals pending successful KYC completion. Deposits and gameplay may continue during this period unless there are specific grounds to suspend the account entirely.

4.5 All KYC documents are stored securely and handled in accordance with our Privacy Policy. Documents are used solely for identity verification and fraud prevention purposes.

5.1 browin accepts deposits in Indonesian Rupiah (IDR/Rp) via the following payment methods:

• Indonesian Banks: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

5.2 Minimum deposit amounts are as follows:

• Bank transfers: Rp 50,000
• E-wallet deposits: Rp 20,000

5.3 Deposits are credited to your account in real time in the vast majority of cases. In rare instances where a deposit is not credited within 30 minutes, you must contact support at [email protected] with your transaction reference number for manual investigation.

5.4 You must only deposit funds from payment accounts registered in your own name. Deposits made from third-party accounts will be reversed and may result in account suspension. browin accepts no liability for funds lost as a result of third-party deposits.

5.5 browin does not charge any fees on deposits. However, your payment provider or bank may apply their own transaction charges, for which browin bears no responsibility.

6.1 Withdrawals may only be made to a payment account registered in the same name as the browin account. Withdrawals to third-party accounts are strictly prohibited.

6.2 Withdrawal requests submitted by verified accounts during business hours (09:00–21:00 WIB) are typically processed within 15 to 30 minutes. Requests submitted outside business hours are queued and processed on a priority basis from 09:00 WIB the following day.

6.3 Minimum withdrawal amount: Rp 50,000. There is no standard maximum withdrawal limit for verified accounts in good standing, though browin reserves the right to apply daily limits in exceptional circumstances and will notify affected players accordingly.

6.4 Before a withdrawal is approved, the Player must have successfully completed KYC verification (see Clause 4) and must not have any outstanding bonus wagering requirements attached to the balance they wish to withdraw.

6.5 browin does not charge withdrawal processing fees. Any charges levied by the receiving bank or e-wallet provider are outside browin's control and are the Player's responsibility.

6.6 browin reserves the right to delay or withhold a withdrawal request pending additional security checks, including but not limited to verification of deposit source, identity confirmation, or investigation of suspected fraudulent activity. Players under investigation will be notified within 24 hours.

7.1 browin offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each promotion in addition to the general bonus rules set out in this clause.

7.2 General Bonus Conditions

• Each bonus offer is available to one account per person, per household, per IP address, and per device.
• Unless stated otherwise, bonuses may not be combined with other active promotions simultaneously.
• Bonuses credited in error must be returned. browin reserves the right to reclaim incorrectly credited bonus amounts at any time.
• Bonuses may only be used for wagering on the browin platform and cannot be transferred, exchanged, or redeemed for cash directly.

7.3 Wagering Requirements

All bonuses carry a wagering requirement that must be fulfilled before the bonus balance (and any winnings derived from it) can be withdrawn. The specific wagering multiplier is stated in each promotion's individual terms. As a general guide:

• Welcome bonuses typically carry a wagering requirement of between 20× and 30× the bonus amount.
• Reload bonuses and cashback offers typically carry a wagering requirement of between 5× and 15× the bonus amount.
• Free-spin winnings are typically subject to a 20× wagering requirement unless otherwise stated.

7.4 Validity Period

All bonuses expire if wagering requirements are not completed within the validity period specified in the individual promotion terms. Expired bonus amounts and any associated winnings are forfeited automatically. browin will not reinstate expired bonuses under any circumstances.

7.5 Maximum Bet Rule

While an active bonus is attached to your account, the maximum single bet or wager permitted is Rp 100,000 per round or event, unless the specific promotion terms state a different limit. Placing bets above this threshold while a bonus is active may result in the cancellation of the bonus and any associated winnings.

8.1 browin offers sports betting markets — including bandar bola (football exchange-style betting markets), mix parlay (accumulator bet combinations), and voor bola (Asian handicap football betting) — alongside casino games, live dealer tables, togel draws, and other gaming products. Each product category is governed by specific game rules accessible within the platform interface.

8.2 All bets are final once confirmed. browin will not reverse or cancel a bet on the basis that it was placed in error by the Player, except in cases where browin determines the bet was accepted due to a manifest technical error or a clearly erroneous odds display.

8.3 browin reserves the right to void any bet placed on an event where the outcome was known at the time the bet was placed, where match-fixing or irregular activity is suspected, or where the bet was accepted due to a pricing error.

8.4 In the event of a technical failure or system error during gameplay, browin's system logs constitute the definitive record of all bets placed and outcomes. Any dispute must be raised within 72 hours of the relevant event by contacting [email protected].

8.5 browin complies with all applicable game integrity standards. All casino games use certified random number generator (RNG) technology or, in the case of live dealer games, are operated by licensed studios such as Evolution Gaming under their own regulatory frameworks.

9.1 browin is committed to promoting responsible gaming practices. We provide a suite of player-controlled tools designed to help you manage your gaming activity:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts.
• Session Time Reminders: Receive notifications when you have been logged in for a specified duration.
• Cooling-Off Period: Temporarily restrict your account for a period of your choosing (24 hours up to 6 weeks).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the browin platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum of 6 months.

9.2 browin enforces a minimum age of 21 years. Any Player found to be under 21 will have their account closed immediately and all funds returned to the deposit source after verification of identity.

9.3 If you believe your gambling is becoming a problem, we strongly encourage you to use the self-exclusion tools available in your account settings or to contact our support team at [email protected] for immediate assistance. Full details of our responsible gaming program are available on our Responsible Gaming page.

10.1 All content on the browin platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, and user interface design — is the property of browin or its licensors and is protected by applicable intellectual property laws.

10.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the browin platform solely for personal, non-commercial entertainment purposes in accordance with these Terms & Conditions.

10.3 You must not copy, reproduce, distribute, modify, transmit, reuse, re-post, or use the content of the browin platform for public or commercial purposes without our express prior written consent.

11.1 browin provides its services on an "as is" and "as available" basis. We do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components, although we take all commercially reasonable steps to ensure platform stability and security.

11.2 To the maximum extent permitted by applicable law, browin's total aggregate liability to any Player arising out of or in connection with these terms — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by the Player in the 30-day period immediately preceding the claim.

11.3 browin shall not be liable for any indirect, incidental, special, punitive, or consequential losses, including loss of profits, loss of data, loss of goodwill, or business interruption, even if browin has been advised of the possibility of such damages.

11.4 Nothing in these terms limits or excludes liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12.1 You may close your browin account at any time by contacting [email protected]. Any real-money balance remaining in your account at the time of closure will be returned to your verified payment method, provided all wagering requirements have been met and KYC verification is complete.

12.2 browin reserves the right to suspend or permanently close any account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Provision of false, misleading, or fraudulent information;
• Suspected money laundering, fraud, or other criminal activity;
• Multi-accounting or collusion with other players;
• Abuse of bonuses or gaming systems;
• Abusive, threatening, or offensive behavior toward browin staff or other players;
• Account inactivity exceeding 12 consecutive months.

12.3 Upon termination for cause, browin reserves the right to withhold any balance pending investigation. Where no fraudulent activity is established, net real-money balances will be returned to the Player after deducting any applicable bonus amounts.

13.1 These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with internationally recognized principles of commercial law, as applied by the jurisdiction in which browin is licensed and regulated.

13.2 browin operates under international licensing and regulatory standards. We are committed to operating a trusted, secure, and fair platform, and to resolving all player disputes in a transparent and timely manner.

13.3 In the event of a dispute, you agree to first attempt to resolve the matter by contacting our support team at [email protected]. We will endeavor to acknowledge all formal dispute submissions within 24 hours and to provide a substantive response within 5 business days.

13.4 browin operates in compliance with applicable international anti-money laundering (AML) and counter-terrorism financing (CTF) frameworks and cooperates with relevant authorities where required by law.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or about browin's services generally, please contact our support team through the following channel:

These Terms & Conditions were last reviewed and updated in January 2026. browin reserves the right to amend these terms at any time. Continued use of the platform following the posting of revised terms constitutes your acceptance of those changes.